Work in Iowa Disability Talent

Description We are accepting applications for an Administrative Assistant role, located in Des Moines, Iowa. This position is in a fast-paced environment where you'll be expected to demonstrate your skills such as answering inbound calls, customer service, data entry, email correspondence, and managing inbound and outbound calls. This opportunity offers a short term contract employment opportunity.

Responsibilities:

• Handle incoming and outgoing calls, ensuring effective communication and customer service.

• Undertake data entry tasks, maintaining accuracy and efficiency.

• Respond to email correspondences in a timely and detail oriented manner.

• Manage customer inquiries, providing timely and effective solutions.

• Utilize Microsoft Excel, Outlook, PowerPoint, and Word to maintain records and carry out administrative tasks.

• Schedule appointments, ensuring efficient time management and organization.

• Resolve customer issues and concerns, ensuring customer satisfaction and retention.

• Monitor customer accounts and take necessary actions as needed. Requirements

• Proficiency in answering inbound calls, managing customer inquiries with detail-oriented and courtesy.

• Proven experience in providing excellent customer service, with the ability to handle challenging situations.

• Experience with email correspondence, able to draft, review, and send detail-oriented emails.

• Ability to manage both inbound and outbound calls, coordinating with various stakeholders effectively.

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .