Job Information
Principal Financial Group Infrastructure Engineer I (Hybrid) in Des Moines, Iowa
What You'll Do
As an Infrastructure Engineer in Benefits & Protection Distribution IT, you’ll assist with production, implementation, and support of new and existing technologies in our Des Moines office. You’ll interface with both internal and external customers, problem solving on a wide array of technical questions/issues. This team has a focus on quality of work and professionalism with both onsite and virtual collaboration.
As a Member of the Team, You Will:
Maintain a high level of customer service by answering business partner’s calls, emails, and instant messages.
Direct interaction with business partners to identify, research, document, design solutions and resolve issues.
Responsible for learning and providing contributions by understanding technical functionality, usability, design, security, and operation of supported systems.
Independently research complex solutions in a fast-paced environment.
Tools and technologies you may utilize in this role:
Windows OS
Microsoft Office
Laptop/Desktop/iPad
Mobile devices - iOS/Android
Device Management - Microsoft Azure/Intune
Virtual Desktops
Principal Financial Group proprietary software
Who You Are
We are looking for someone with:
Associate or Bachelor’s degree with a preference in a science, technology, engineering, or math related field or equivalent work experience
Relevant internship or professional experience in an IT customer service, IT support or IT troubleshooting role or related experience
Ability to move 30 pounds as a physical requirement of the position
Must be able to maintain a high degree of accuracy and confidentiality
Must have the desire and ability to learn new technology and continuously grow
Ability to work on cross-functional teams and collaborate with both IT and non-IT partners
May be required to provide on call support; occasional domestic travel will be required, including overnight stays
Salary Range Information
Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)
$60000 - $82000 / year
Time Off Program
Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.
Pension Eligible
Yes
Additional Information
Work Environments
This role offers in-office, hybrid (blending at least three office days in a typical workweek). You’ll work with your leader to figure out which option may align best based on several factors.
Work Authorization/Sponsorship
At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.
Nonimmigrant Workers (https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers) and Green Card for Employment-Based Immigrants (https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants)
Investment Code of Ethics
For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.
Experience Principal
While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values (https://www.principal.com/about-us/careers#core-values) , benefits (https://www.principal.com/about-us/careers#benefits) and why we’re an exceptional place (https://www.principal.com/about-us/careers#reputation) to grow your career.
Principal is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Posting Window
We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.
Original Posting Date
12/10/2024
Most Recently Posted Date
12/10/2024
Principal Financial Group
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