Job Information
Dupaco Credit Union Teller Service Associate (Key West Branch) in Dubuque, Iowa
Description
A Dupaco Career is different. You'll work with an inclusive crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Teller Service Associate role you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There’s a lot to love about working at Dupaco… Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with the a generous 401k match, awesome starting pay of $18.70/HR, with monthly and annual incentives, and the ability to Build a Career Worth Loving.
#DupacoDifference. https://www.youtube.com/watch?v=Oy_rZxNXcC8
You’ll be:
Connecting with members and potential members by providing courteous, professional and knowledgeable service to increase member satisfaction and account usage
Accurately and efficiently processing transactions – such as deposits, payments, withdrawals, cashing checks, etc.
Actively listening to identify the member’s unique needs and educating them on appropriate credit union products/ services
Understand the technology that is available to the members and demonstrate to them how to use it
Performing miscellaneous operation duties in accordance with established policies and procedures
Promoting a positive and professional image of the credit union
You’ll need:
High school diploma or equivalent (i.e. GED) or equivalent experience
Customer service & cash handling experience preferred
Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers
Excellent communication skills with the ability to adjust your communication style to your audience
A positive attitude and strong desire to help others
Excellent computer skills with the ability to navigate between multiple programs
Qualifications
Skills
Required
Microsoft Outlook: Some Knowledge
Microsoft Word: Some Knowledge
Microsoft Excel: Some Knowledge
Behaviors
Required
Team Player: Works well as a member of a group
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
- High School or better
Experience
Required
Customer Service
Cash Handling
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)