Job Information
Waverly Health Center Admissions Representative .3 FTE 2nd shift in Waverly, Iowa
SCHEDULE FTE: .3
12 hours per week. Mostly 2nd shift (15:00-20:30) with an occasional 1st shift. Every other weekend from 15:00-20:30 and rotating holidays. PRIMARY FUNCTIONS
Responsible for identification of patients, registration for hospital services, creation of the electronic medical record and financial data and direction of patients to service areas. Operates hospital switchboard and paging systems. Serves as a resource for patients and visitors to the facility.
MINIMUM QUALIFICATIONS Education, Experience, and Training
High school diploma or equivalent.
Previous experience in Patient Registration/Admissions preferred.
Minimum of two years customer service experience preferred.
Health insurance knowledge preferred.
Must demonstrate problem solving abilities and high attention to detail.
Excellent typing skills with a strong degree of accuracy
Strong organizational skills.
Strong oral and written communication skills.
Strong computer knowledge and skills with experience navigating between multiple systems simultaneously.
Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system. Job specific systems are also required.
Able to read, speak, and write fluent English.
Physical Requirements
Sitting – Approximately 60% of shift.
Standing –Required.
Walking – Approximately 40% of shift.
Lifting – Not a requirement.
Twisting – Not a requirement.
Bending – Infrequent.
Squat/Kneel – Infrequent.